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Documentation: Add workaround for hang issues encountered on some Windows machine during mount/dismount.

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Mounir IDRASSI 2017-07-02 23:57:01 +02:00
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doc/chm/VeraCrypt User Guide.chm
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doc/html/Incompatibilities.html
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<div class="wikidoc">
<h1>Incompatibilities</h1>
<h4 style="text-align:left; font-family:Arial,Helvetica,Verdana,sans-serif; font-weight:bold; margin-top:0px; font-size:12px; margin-bottom:1px">
Activation of Adobe Photoshop&reg; and Other Products Using FLEXnet Publisher&reg; / SafeCast</h4>
<h2>
Activation of Adobe Photoshop&reg; and Other Products Using FLEXnet Publisher&reg; / SafeCast</h2>
<div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
<em style="text-align:left">Note: The issue described below does <strong style="text-align:left">
not</strong> affect you if you use a non-cascade encryption algorithm (i.e., AES, Serpent, or Twofish).* The issue also does
@ -62,7 +62,12 @@ <h4 style="text-align:left; font-family:Arial,Helvetica,Verdana,sans-serif; font
<strong style="text-align:left">Possible permanent solution</strong>: decrypt the system partition/drive, and then re-encrypt it using a non-cascade encryption algorithm (i.e., AES, Serpent, or Twofish).*</div>
<div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
Please note that this not a bug in VeraCrypt (the issue is caused by inappropriate design of the third-party activation software).</div>
<p>&nbsp;</p>
<h2>Outpost Firewall 9.1</h2>
<div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
if Outpost Firewall 9.1 is installed with Proactive Protection enabled, the machine freezes completely for 5-10 seconds during the volume mount/dismount operation. This is caused by a conflict between Outpost System Guard option that protects "Active Desktop" objects and VeraCrypt waiting dialog displayed during mount/dismount operations.</div>
<div style="text-align:left; margin-top:19px; margin-bottom:19px; padding-top:0px; padding-bottom:0px">
A workaround that fixes this issue is to disable VeraCrypt waiting dialog in the Preferences: use menu "Settings -> Preferences" and check the option "Don't show wait message dialog when performing operations".</div>
<hr align="left" size="1" width="189" style="text-align:left; height:0px; border-width:0px 1px 1px; border-style:solid; border-color:#000000">
<p><span style="text-align:left; font-size:10px; line-height:12px">* The reason is that the VeraCrypt Boot Loader is smaller than the one used for cascades of ciphers and, therefore, there is enough space in the first drive track for a backup of the VeraCrypt
Boot Loader. Hence, whenever the VeraCrypt Boot Loader is damaged, its backup copy is run automatically instead.</span><br style="text-align:left">

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doc/html/Issues and Limitations.html
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<br>
Also, there are other entries whose name start with &quot;#{&quot; and &quot;\??\Volume{&quot;: double click on each one of them and remove the ones whose data value contains the name &quot;VeraCrypt&quot; and &quot;TrueCrypt&quot;.
</li></ul>
</li></ul>
</li>
<li>On some Windows machines, VeraCrypt may hang intermittently when mounting or dismounting a volume. Similar hanging may affect other running applications during veraCrypt mounting or dismounting operations.
This issue is caused by a conflict between VeraCrypt waiting dialog displayed during mount/dismount operations and other software installed on the machine (e.g. Outpost Firewall Pro).
In such situations, the issue can be solved by disabling VeraCrypt waiting dialog in the Preferences: use menu "Settings -> Preferences" and check the option "Don't show wait message dialog when performing operations".
</li>
</ul>
<h3 id="limitations">Limitations</h3>
<ul>
<li>[<em>Note: This limitation does not apply to users of Windows Vista and later versions of Windows.</em>] On Windows XP/2003, VeraCrypt does not support encrypting an entire system drive that contains extended (logical) partitions. You can encrypt an entire